- 1-807-228-1532
- support@dnb3d.ca
- Free Shipping Orders over $175
- Conditions Apply
These terms and conditions (the “Terms and Conditions”) govern the use of www.dnb3d.ca (the “Site”). dnb3d.ca is owned and operated by Mj’s Contracting, a registered sole proprietorship in Ontario, Canada. Throughout this site, the terms “we,” “us,” and “our” refer to Mj’s Contracting (operating as dnb3d) This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
This Site, as well as our sister sites, dnb3d.com, dnbclub.ca, dnbclub.store and dnbclub.com is an e-commerce website. We offer additive manufacturing (3d Printing) as well as Computer-aided design (CAD) solutions and services to aid in the creation, modification, analysis, or optimization of 2D and 3D design, modelling and drafting to our clients.
In addition we offer our clients a wide range of CNC ( Computer Numerical Control) cutting and engraving services in the form of laser and/or plasma sources. We also provide the sales and services of 3D Printers, lasers and cnc machines parts and accessories as well as numerous physical and digital products produced from our available services.
When visitors leave comments via product reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
All content published and made available on our Site is the property of Mj’s Contracting and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
• Violate the intellectual property rights of the Site owners or any third party to the Site.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
When you create an account on our Site, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. You must notify us immediately of any unauthorized uses of your account or any other breaches of security.
These Terms of Service and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. You irrevocably agree that the courts of the Province of Ontario shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter.
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Mj’s Contracting and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Mj’s Contracting and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links to Other Websites Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Last Updated: March 10, 2026
At dnb3d, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect information only as necessary to fulfill your orders and improve your experience. This includes:
Order Information: Name, shipping address, billing address, and contact details (email/phone) provided during checkout.
Customization Data: Specific names, dates, or images provided for personalized laser-cut or 3D-printed items.
Technical Data: IP address, browser type, and usage patterns collected via cookies (see our Cookie Consent banner).
Your data is used strictly for:
Processing and shipping your custom creations.
Communicating regarding order status or customer service inquiries.
Internal business analytics to improve our product offerings in Marathon, Ontario.
Complying with legal and tax obligations.
We do not sell your personal information. We share data only with essential service providers, including:
Shipping Partners: Canada Post, UPS, or other couriers to deliver your goods.
Payment Processors: Secure platforms (like Stripe/PayPal) to process transactions. We do not store your credit card information on our servers.
Web Analytics: Tools that help us understand site traffic (e.g., Google Analytics).
We retain your personal information only for as long as necessary to provide you with our services and as required by Canadian tax law (typically 7 years for financial records). Custom design files (e.g., personalized name signs) are kept for a limited time to facilitate re-orders or replacements for damage.
As a Canadian resident, you have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate data.
Request the deletion of your data (subject to legal or contractual obligations).
We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements for payment handling.
If you have questions about this policy or wish to exercise your privacy rights, please contact our Privacy Officer:
Mj’s Contracting OA dnb3d
1-85 Peninsula Road
Po Box 716
Marathon, Ontario, Canada
P0T 2E0
Email: support@dnb3d.ca
Phone – 1(807)228-1532
Website: https://dnb3d.ca
We are proud to offer Free Standard Shipping on orders over $175 CAD (before taxes) across Canada. To ensure we can continue to provide this value while shipping from Northern Ontario, the following conditions apply:
Due to extreme weight or dimensions, the following products are excluded from our Free Shipping offer and will incur calculated freight charges at checkout:
Oversized Metal Works: Large-scale custom metal art or signage exceeding 48 inches in any dimension.
Heavy Fabrication: Firepits, industrial brackets, and heavy machinery parts exceeding 50 lbs (22.7 kg).
Bulk Wholesale Orders: Large volume orders of wood or acrylic blanks that require palletized shipping.
While we strive to reach every corner of Canada, certain ultra-remote locations (including parts of the Territories and “Air Stage” offices) may require a shipping surcharge. If your address falls into one of these zones, we will contact you with a shipping quote before processing your order.
Standard Items: Typically ship within 2–4 business days.
Custom Fabrication: Due to the design and production time in our Hub, custom laser and 3D-printed orders may take 7–14 business days to ship.
Tracking: All orders (except letter-mail eligible items) include a tracking number provided via email once the label is created.
We currently ship select products to the United States. Please note that the buyer is responsible for all import duties, taxes, and brokerage fees imposed by customs. We are not responsible for delays caused by customs clearance.
We want you to be as proud to own our gear as we are to make it. At dnb3d, we stand behind our craftsmanship with a clear, honest return policy.
We offer a 30-day money-back guarantee on all standard “Ready to Ship” and non-customized “In-House” manufactured products (such as our standard series wood art, clocks, and 3D printer parts).
Condition: Items must be in their original, unused condition and packaging.
Timeline: You must initiate your return request within 30 days of receiving your order.
Due to the nature of digital fabrication, items that are personalized (names, specific dates), bespoke commissions (custom CAD designs), or modified dimensions are Final Sale once production has commenced.
Note: We will always send a digital proof for custom orders. Once you approve the design and we “hit the start button” on the laser or 3D printer, the order cannot be cancelled or refunded.
If your item arrives damaged during shipping or has a manufacturing defect, we will make it right immediately.
Please email support@dnb3d.ca within 48 hours of delivery.
Include photos of the damaged item and the exterior packaging.
We will either ship a replacement at no cost to you or issue a full refund.
For Defects/Damages: Mj’s Contracting (dnb3d) will cover the cost of return shipping.
For Change of Mind: For standard returns under our 30-day guarantee, the customer is responsible for return shipping costs.
Free Shipping over $175 applies to standard shipping within Canada. If an order is deemed ‘Oversized’ or ‘Heavy’ as defined below, we will contact you with a shipping quote before fabrication begins.
Definition of Oversized or Heavy Items
To maintain our Free Shipping over $175 offer, we must distinguish between standard gear and high-mass industrial builds. An item is classified as Oversized or Heavy if it meets any of the following criteria:
Weight: Any single item or combined order exceeding 22kg (approx. 50lbs).
Dimensions: Any package where the longest side exceeds 120cm (approx. 48 inches), or the combined length and girth exceed 330cm.
Material Exception: Certain solid steel firepits, large-scale CNC metal signage, or bulk “Maker Bundles” of wood/filament that require palletized shipping or specialized crating.
Remote Locations: While we strive to ship across Canada, certain “Beyond Point” or extremely remote northern regions may require a shipping surcharge regardless of order value.
The Process for Oversized Orders: If your order is flagged as Oversized or Heavy, we will not charge your card for shipping immediately. Instead, we will contact you within 1 business day with a real-time freight quote from our Hub in Marathon. You will have the option to proceed with the surcharge or cancel the order for a full refund.
dnb3d, dnb3d.com, dnbclub.ca, dnbclub.store, and dnbclub.com are trade names operated by Mj’s Contracting.
Please contact us if you have any questions or concerns. Our contact details are as follows:
email:support@dnb3d.ca
Mailing Address
85 Peninsula Rd, Unit 1, PO Box 716, Marathon Ontario POT 2E0
Phone: 1(807)228-1532
You can also contact us through the feedback form available on our Site.
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